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Customer Testimonials
Joanne Caruso
Thank you so much Guys. You are the greatest!! Our new website has been an increidble additon to our business. Being able to direct clients to our website to pick up docs and complete quote applications has been a godsend. I can't wait to send out my first marketing flyer. Simple, professional and qualilty are the 3 words of the day to describe our new website.
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Client and Prospect Features That Inspire Real Confidence.
Give Clients and Prospects a Great Understanding of your Agency.
The home page area includes your choice of pages and content. The options here are limitless. Clients and Prospects can also read about the various coverages you offer and read about topics of interest in your editable resource center.
Both Clients and Prospects can request insurance quotes.
Your clients and prospects can request quotes 24 hours a day, 7 days a week all in a secure environment. Make is easy for your clients to do business with you. Simply choose the quote forms from your form library you wish to display.
Your clients can login anytime and service their policies.
Through your site's secure area, your clients can login into the system and make changes to and update their existing policies anytime 24/7. Your clients can order replacement ID cards and policy docs, update their coverages, add drivers, fill out renewal questionnaires, etc. Once again, limitless possibilities.
Online premium payments for your clients.
Clients can login and pay their premiums online. The ability to pay bills online is more and more a must for today's busy world. Offer this service to your clients and you will be a star.
Exclusive document pickup area for clients to retrieve their docs.
Clients can login and pick up documents that they either ordered or were sent to them by your staff. No documents or sensitive information is ever emailed. Only harmless notifications are sent via email. This feature is just one of many iagencies's exclusives.
Clients can login and file a claim anytime 24 hours a day.
In the unfortunate circumstances when your clients need to file a claim with your agency, they can login and do so 24 hours a day, 7 days a week. Choose the claims from the form library you will allow your clients to submit online.
Customer Service Rep. and Agent Features
Unlimited number of CSR and agent control panels.
Your new system allows the set up of an unlimited number of control panels to allow all your customer service reps and agents the ability to manage their client's needs online.
Customer service reps and agents can manage their clients effortlessly.
Add, delete and update client information, view client policy types, handle quotes, claims, and service requests, sort and export client lists are all just a few of the client management functions you have with your new system.
Customer service reps and agents can cross market clients.
System allows for you to sort clients by policy types enabling you to create lists of clients with and without certain types of coverages. i.e.- sort those clients with homeowner's policies and not auto policies, then email combined policy discount offers. Endless possibilities. Properly used, this feature should significantly increase agency revenue. Great Marketing tool. Reach all your clients cost effectively.
Customer service reps and agents can export client data.
Client data can be exported into a csv format and downloaded for use in mail merge, spreadsheets or any other needs you may have. This exported client data can be either pre-sorted or complete.
Management of client documents through the document center.
Clients can communicate with their CSRs and agents through the service center. All client requests are never emailed. Only notifications of documents pending are emailed. All documents can either be viewed, printed, or saved to your PC all in a secure environment. This is so very important to privacy and information integrity. To learn more about the document center.
Communicate with your clients via email.
Customer service reps and agents can send emails to single clients, sorted groups of clients or all their clients with a simple click of a button. The service center has its own built in email application for sending emails.
Site Administrator System Features
Site Administrator controls the management of the entire system.
All the features and functionality of your new site is managed from the Site Admin control panel. Additionally, for client and document management, the Site Admin control panel has all the functionality of the customer service reps and agents control panel.
Choose the look and feel of your new site.
Site Administrator can select the look and feel of the agency by choosing from a wide variety of site designs. These designs are made to be used as they are, but they are easily modified and customized if you choose. Each design has numerous customization elements.
Choose the site components to show.
The Site Administrator can select which of the system's components you wish to show on your new site. For example, if you do not want to have agency news displayed, simply uncheck the agency news box in the control panel and the agency news component will not be shown. Same goes for the other dozen or so modules/components. You control your site 100%.
Automatically create meta tags for search engine placement.
Site is automatically set up with meta tags for the site description and keywords for all the sites' pages. The site administrator can edit or modify these if they wish. The meta tags will enable your agency to be picked up by the major search engines.
Ability to choose ALL your new site's pages.
Site Administrator can choose which pages to show on your new site from the page library. The site comes ready to go with all content you will need. For example, we have 5 different home page content flavors to choose from.
Ability to edit All your new site's pages.
The Site Administrator can edit all the pages of the new site with its own web based WYSIWYG page editor. You have complete control over all aspects of the content of the page so if you want to edit our content, go right ahead. Advanced yet simple to use.
Add an unlimited number of pages to your new site.
Site Administrator can add an unlimited number of pages using the WYSIWYG page editor. This is especially helpful when you need a special page that is not in the page library.
Complete management of Agency News Articles.
The Agency News is great to keep your clients and prospects abreast of your agency and changes in the industry. No limits on the amount of news you can provide. Add, edit and delete news articles effortlessly.
Management of the forms library. Choose what gets displayed.
Site Administrator can choose to view an unlimited number of forms on your new site. Administrator can also easily edit the existing forms if needed. Quote Forms, Claim Forms, Policy Servicing Forms and Policy Renewal Questionnaires make up the form library. All forms have a terms and conditions agreement that must be checked prior to submission of a form.
Creation of new forms is a snap.
If you need a form that is not in the form library, either we will build it for you or you can create it yourself using your web based form generator. The form generator is simple to use and no experience is needed to create the same beautiful forms you have in the form library.
The Resources page area is totally customizable.
Site Administrator can edit the resources page by adding categories and articles, deleting categories and articles, changing the display order of the categories, etc. The resources can be both on-site articles or off-site links to other content. Site comes with a complete resource library to manage or add to.
Choose the policies you wish to market and sell online.
The Site Administrator can choose which types of coverages to show on their site from the coverage library or add their own coverages. As always, the Administrator can also edit the content to suit their taste if necessary.
Automatically send your clients Annual Policy Review Questionnaires.
Site Administrator can send out policy renewal questionnaires automatically to all clients with policy renewals coming up. This is a excellent way to perform an annual policy review for all renewing policies and ensure client renewals.
Importing of existing clients into the system.
Site Administrator can import client's data into the system in csv format. Clients can also self-register or be manually entered. We have a very simple utility that allows any csv formatted client list with up to 40 fields to be imported into the system. We can add more if necessary. Remember, this is YOUR system.
Site map is automatically created and updated
The site map for your new site keeps up with all your edits and changes and is always up to date. No intervention needed from the Administrator.
Server Security and Usage Features
Secure Site Encryption for Client Privacy and Agency Integrity.
Your web center comes included free of charge with 128 bit secure socket layer encryption to ensure that all sensitive client and agency information is kept secure. No sensitive data is ever transmitted in a non secure manner. This is so important to your agency's integrity and security.
Server Housed behind a HIPPA compliant Firewall.
Your site is housed on a server that is securely nestled behind a professionally managed HIPPA compliant firewall.This further protects your site and data from intrusions or hacks.
99.99% Server Uptime Guarantee
The network your new site resides on is redundant and is connected to 6 tier 1 backbone providers to ensure the quickest and most reliable communication with your office and clients.
Common Sense Data Storage
We do not put restrictions on the amount of space you will need for your new site. We have never limited in any way the storage of any client's data. We only ask that you use common sense with your site's storage needs.
Unlimited number of email/user accounts.
We put no limits on the number of users or email accounts for your site. You can have one or a thousand.
No Bandwidth Usage Restrictions.
We put no limits on the amount of bandwidth you use with your site. We do not throttle your usage either. You will receive maximum bandwidth all the time.