The iagencies service center is the most advanced online customer support system available for insurance agencies and agents. From the moment your clients first log onto your new site, they will feel comfortable and confident. The ease of use and simplistic navigation will enable your new service center to be one that is appreciated and utilized, not one that is forgotten or intimidating to your clients. All your client's needs can be addressed quickly and according to their busy schedules. From announcements to quotes, to policy servicing to billing, your clients will be able to communicate with you in a professional and comfortable manner. Your new system also doubles as a sales center for your agency. Prospective clients will be able to obtain quotes and view your various coverages as well as get a positive and confident view of your agency. The iagencies Internet CS center is not designed to replace your current in-house systems and procedures. Our system is meant to partner with your current workflow, allowing the convenience and the power of the Internet to work with you.

Your Customer Service Reps each have their own client control panel where they can communicate with and service their clients as well as cross market other products that your agency offers. The CSR admin panel is feature rich and designed to handle all your client's needs. The ability for your clients to communicate with your CSRs via your agency's web address will dramatically reduce the amount of incoming phone calls and free your CSR's time to be able to conduct more business more efficiently. The iagencies system coupled with a paperless office will greatly improve productivity and significantly reduce costs and overhead. If you are not paperless, or not totally happy with your current system, be sure to check out our paperless section.

The site administrator has complete control over the entire system through the site's administrator control panel. The system comes complete and ready to go with all the content your agency should ever need. The setup takes approximately 15-30 minutes according to the size of your agency and the content you wish to have viewed on your site. You have complete control of the look and feel of the site and the pages you wish to show. For example, we have many different homepage content versions to choose from. If you wish to use your own content, that is no problem either. Each and every page is totally editable via our proprietary WYSIWYG text editor. No coding or HTML experience is needed at all. This editor has all the tools and features you will ever need to make changing content or adding pages a snap. If you can use notepad or MS Word, you can use your new editor. You can add an unlimited number of pages as well. We give you a plethora of pages to choose from, but if you have a special need that we didn't set up a page for, like maybe a company picnic announcement complete with a rsvp form, simply click on the 'add a custom page' button in your control panel and set the page up. Simple and Professional. Forms are integral to the system as well. We have a form library that covers most of the needs your clients will have as well as most types of insurance coverages. Again, for those special needs, we have a form generator that requires absolutely no design experience. All our forms were created using the exact same form creator we give to you on your site. No HTML or design experience is needed at all to edit existing forms in the library or create a new form for your agency. The flexibility and design of this system is pure genius.

Support is also right at your fingertips at all times. The ability to have a quick answer to any question you may have is critical to proper utilization of all the features of your new system. You will find no shortage of support options available for you. To start with, we provide a comprehensive searchable help manual to answer 99% of any questions you may have. From there, we also have step by step tutorials to take you through the functionality and setup of your new site. The tutorials are a great way to see the 'how-to's' in live action. Additional support options include open support forums, a support/trouble ticket system, and of course phone support is also available. Whatever your question or whatever your need, we have you covered.

Our Staff has spent tens of thousands of manhours designing and developing the iagencies.com insurance service system for you. We are confident that you will find this system both user friendly and a must for your agency.

In today's Internet world of instant service, you have to compete, and in order to compete, you must have a rock solid online customer service solution. There is no better solution on the market today at any price than the iagencies.com customer service center. What's more, we are one of the most competitively priced insurance agency providers as well costing thousands less than systems that do not even come close to our services. When you think online agency support, think iagencies.